Error Codes (rc)
Each API call response contains an error code (rc) in the JSON structure. These error codes may also be used as gcResultPayment in the notification or redirect messages.
| rc | Description |
|---|---|
| 0 | ok, no error |
| 5000 | authentication failed |
| 5001 | no authorization |
| 5002 | invalid hash |
| 5003 | mandatory field not specified |
| 5004 | invalid call |
| 5009 | invalid mail |
| 5010 | invalid language |
| 5011 | invalid country |
| 5012 | invalid branch |
| 5013 | invalid shop system |
| 5014 | invalid gender |
| 5015 | invalid product |
| 5016 | invalid organisation type |
| 5017 | merchant already exist |
| 5018 | invalid PSP |
| 5019 | invalid credit card type |
| 5020 | invalid merchantId |
| 5021 | invalid projectId |
| 5022 | invalid merchantTxId |
| 5023 | invalid purpose |
| 5024 | invalid bankcode |
| 5025 | invalid bankaccount |
| 5026 | invalid bic |
| 5027 | invalid iban |
| 5028 | invalid mobile |
| 5029 | invalid pkn |
| 5030 | invalid amount |
| 5031 | bankcode or BIC missing |
| 5032 | invalid mandateSequence |
| 5033 | invalid currency |
| 5034 | transaction does not exist |
| 5035 | invalid validity date for secured order |
| 5040 | invalid info1Label |
| 5041 | invalid info1Text |
| 5042 | invalid info2Label |
| 5043 | invalid info2Text |
| 5044 | invalid info3Label |
| 5045 | invalid info3Text |
| 5046 | invalid info4Label |
| 5047 | invalid info4Text |
| 5048 | invalid info5Label |
| 5049 | invalid info5Text |
| 5050 | invalid recurring |
| 5051 | invalid mandateReference |
| 5052 | invalid mandateSignedOn |
| 5053 | invalid mandateReceiverName |
| 5054 | invalid issuer |
| 5055 | invalid urlRedirect |
| 5056 | invalid urlNotify |
| 5060 | amount or currency not missing |
| 5061 | invalid purposetext |
| 5062 | invalid paymentreference |
| 5063 | invalid format |
| 5064 | invalid resolution |
| 5065 | error by creating image |
| 5066 | purpose and paymentreference given |
| 5067 | invalid receiveriban |
| 5068 | invalid receiverbic |
| 5069 | invalid purposecode |
| 5070 | invalid receivername |
| 5071 | receivername, receiveriban or receiverbic not given |
| 5072 | invalid customerLastName |
| 5073 | invalid customerStreet |
| 5074 | invalid customerStreetNumber |
| 5075 | invalid customerZipCode |
| 5076 | invalid customerCity |
| 5077 | invalid customerCountry |
| 5078 | invalid customerBirthDate |
| 5079 | invalid customerGender |
| 5080 | invalid customerEmail |
| 5081 | invalid customerIp |
| 5082 | invalid customerId |
| 5083 | invalid shopId |
| 5084 | invalid customerFirstName |
| 5085 | invalid accountHolder |
| 5086 | invalid type of parent |
| 5087 | invalid invoiceId |
| 5088 | invalid shippingCompany |
| 5089 | invalid shippingAdditionalAddressInformation |
| 5090 | invalid orderId |
| 5091 | invalid pricemodel |
| 5092 | invalid shoppingCartType |
| 5093 | invalid merchantReconciliationReferenceNumber |
| 5094 | invalid description |
| 5095 | Paypage: invalid page type |
| 5096 | Paypage: invalid expiration date |
| 5097 | Paypage: invalid payment method(s) |
| 5098 | Paypage: invalid organitation name |
| 5099 | Paypage: invalid value for free amount |
| 5100 | error from payment processor |
| 5101 | connection problem to payment processor |
| 5102 | pseudo-cardnumber does not exist |
| 5103 | invalid giropay merchantId |
| 5104 | invalid paypage timeout |
| 5105 | TDS20: Invalid address |
| 5106 | TDS20: Invalid post code |
| 5107 | TDS20: Invalid city |
| 5108 | TDS20: Invalid country |
| 5109 | TDS20: Invalid email |
| 5110 | TDS20: Invalid optional field |
| 5111 | TDS20: Please provide at least all fields except Optional |
| 5112 | TDS20: You must provide the other fields along with Optional |
| 5113 | Paypage: Invalid format of the notification text (see API documentation) |
| 5114 | Paypage: Reference must be payment page transaction |
| 5115 | Paypage: Invalid DeliveryType |
| 5116 | Paypage: Invalid Kassenzeichen |
| 5117 | Paypage: Invalid backUrl |
| 5118 | Paypage: Invalid failUrl |
| 5119 | Paypage: Invalid successUrl |
| 5120 | Paypage: Invalid notifyUrl |
| 5121 | Paypage: Invalid merchantOrderReferenceNumber |
| 5122 | Paypage: Invalid value for qrcodeReturn |
| 5200 | not accepted transaction |
| 5203 | sender bank account blacklisted |
| 5204 | invalid sender bank account |
| 5205 | transaction limit exceeded |
| 5206 | Invalid anrede |
| 5207 | Invalid phone |
| 5208 | Invalid basket |
| 5209 | Invalid shipping info |
| 5210 | Invalid address info |
| 5211 | Invalid customer info |
| 5500 | Paypage: invalid value in fixed amounts |
| 5501 | Paypage: invalid minimum amount |
| 5502 | Paypage: invalid maximum amount |
| 5503 | Paypage: invalid project list |
| 5504 | Paypage: invalid value for single |
| 5505 | Paypage single: Already used |
| 5506 | Invalid URL (CPSP) |
| 5507 | Project is not in CPSP mode |
| 5508 | Merchant limit exceeded (CPSP API) |
| 6001 | bank unknown |
| 6002 | bank does not support giropay |
| 7000 | risk check positive |
| 7001 | risk check negative |
| 9999 | internal error |